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About us

Tenants

If this is the first time you have rented a property or if you are a seasoned tenant, as experienced letting agents, we understand your needs and are here to help make your move as simple and hassle free as possible.

Guide to letting

Register your interest

The first step to finding the right property for you is to register your details and requirements with us online, by calling 02920 10 25 25, or by emailing us at lettings@hoggandhogg.wales.

Arrange a viewing

Once we have all your requirements you will receive a selection of properties that match your criteria. We will call you to go through them and arrange viewings on any that are of interest.

Let us show you around

We'll do viewings at times to suit you. After work viewings or at weekends, we will try to accommodate as best we can. We know how busy life can get. To secure a property we recommend an early viewing. We will accompany you throughout and be on hand to answer any questions immediately and give advice where we can.

Referencing and Tenancy Agreement

Once you have identified a suitable property, you must complete a tenancy application where you may state any special conditions of the offer. If your offer is accepted you must pay an administration fee to start the referencing process. This is the cost of considering the application, taking up references and preparing documentation relating to the tenancy. The administration fee is non-refundable if the references prove unsatisfactory or the tenant withdraws the application before completion. Once all necessary paperwork and references have come back completed we will arrange the signing of the tenancy agreement by all parties.

Pay the deposit

Once the deposit is paid in full, the property is secured. This deposit is held as the landlord’s cover for any excessive damages that need to be repaired at the end of the tenancy. If Hogg and Hogg is managing the property on behalf of the landlord, the deposit will be registered with the DPS. However, if the landlord manages the property themselves, we’ll inform you what deposit scheme the landlord will be using and the terms and conditions of that scheme will form part of your Tenancy Agreement.

Move in to your new home

Upon completion you will be given a set of keys and if your property is managed by us we will provide you with a move in pack containing all relevant information and the Inventory and Schedule of Condition. The inventory is a detailed list of the contents and condition of the property at the point that you move into it. By both parties agreeing that the inventory is correct at the start of the tenancy, any risk of disputes at the end of the tenancy will be minimised. We recommend therefore that you thoroughly check the inventory before you sign.

Tenancy Fees

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FeeInformation
Administration fee£220.00 + VAT (£264) for the first tenantIncludes referencing (obtaining references from current to previous employers/landlords and any other relevant information to assess affordability, financial credit checks and identity, immigration and visa confirmation) as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.
Additional Tenant Fee£50 + VAT (£60) per tenantProcessing the application associated paperwork and referencing.
Guarantor fee£25 + VAT (£30) per guarantor (if required)Covering credit referencing and preparing a Deed of Guarantee as part of the Tenancy Agreement.
Pet DepositAdditional security deposit of £150To cover the added risk of property damage. This will be protected with your security deposit in a Government-authorised scheme and may be returned at the end of the tenancy.
DURING YOUR TENANCY
Renewal Fee (tenants share)£50 + VAT (£60)Contract negotiation, amending and updating terms and arranging a further agreement during your tenancy.
Amendment fee£50 + VAT (£60)Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.
ENDING YOUR TENANCY
No Fees
OTHER FEES AND CHARGES
Out of hours
Tenant Swap


Maintenence issues?

We wanted to make reporting issues as pain free and simple as possible, that's why we've teamed up with Sorbet.

Download the Tenant app to access your documents and report any issues.




We're an agent you can trust

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We are voluntary members of the professional organisations National Association of Estate Agents and the Association of Residential Letting Agents (NAEA Propertymark & ARLA Propertymark).




Frequently asked questions

What do I do if I have a maintainence problem?

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What do I do in an emergency?

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